Delete your account.

01How to delete your account

1. 01

   Withdraw your balances

   Move any wallet balance to your bank account, and let any fixed plans or investments reach maturity. Investments that are still running must mature before the account can be closed — they cannot be cancelled.

2. 02

   Open your settings

   Sign in to the web app, then go to Settings and choose Account.

3. 03

   Choose Delete account

   Tap Delete account and confirm with your PIN. We will show you exactly what will happen to your balances and data before you confirm.

4. 04

   Final confirmation

   Once you confirm, your account is scheduled for deletion and you are signed out. You will receive a confirmation email.

02Questions

Can I delete my account while I have an active investment?

No. The investment has to mature first. When it pays out to your wallet, withdraw the balance, then delete your account.

What happens to my money when I delete the account?

Nothing is lost. You must withdraw your wallet balance before closing — if a balance remains, we will contact you to nominate a bank account before completing the deletion.

Can I reopen the account later?

Yes. You can sign up again with the same details at any time. You will need to complete identity verification again, and your previous investment history is not restored.

What data do you keep after deletion?

We keep the records the law requires us to keep, such as transaction records and identity verification details, for the period set by regulation. They stay locked and are not used for marketing.

Can I ask you to delete it for me?

Yes. Email support@mykipit.com from the address on your account, or call +234 707 198 5171, and our team will handle it after confirming your identity.

03Contact us

To request deletion by email, write to support@mykipit.com from the address on your account, call +234 707 198 5171, or use our contact page.